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121 Service

More FAQ
  • 1. What is Dhiraagu 121 service?

    121 is a service through which you can send songs and greetings to any Dhiraagu mobile or fixed line in the Maldives. In addition to your selected song or greeting, you can also add your own personal message. The dedication goes to the receiver as an incoming voice call, with your personalized message played first, followed by the song or greeting.

  • 2. What are the charges for the service?

    There is no set up fee or monthly charge for this service. Calls from mobiles to 121 will be charged at MVR1.50 per minute, and dedications will be charged at MVR4 each. Calls made from fixed lines will be charged at MVR4 per minute, with no additional cost for dedications.

  • 3. Will I be charged for the songs I select?

    No, you will not be charged separately for selecting songs. If you are calling from a mobile, apart from the call, you will be charged MVR4 for each dedication you send. For fixed lines, the only charge is for the call to 121, at MVR4 per minute.

  • 4. Will I be charged for the calls I receive from 121?

    No. All incoming calls from 121 are free.

  • 5. Will I know from whom the song was dedicated?

    Yes. When you answer the call from 121, a voice prompt will play back the number from which the song was dedicated. You will also be able to play back the sender’s number a second time. If you do not wish to listen to the message, simply hang up.

  • 6. Can I send a greeting on a future date?

    Yes, as long as you select a date within the following 90 days.

  • 7. Can I send a song to customers other than Dhiraagu?

    No, this service is only available for Dhiraagu customers.

  • 8. What happens if the call is not answered by the recipient?

    121 will try calling the receiver’s number 3 times, with a 45minute interval. If there is no answer after the 3 attempts, the dedication is cancelled.

    If the recipient is busy, the system will retry 3 times with an interval of 30 minutes between each attempt. If there is still no answer the dedication is cancelled.

  • 9. What happens if the call is rejected by the recipient in the case of a dedication to a mobile number?

    121 accepts it as successful delivery and will not retry. The recipient will not be able to retrieve the dedication again.

  • 10. What happens if an invalid number or international number is entered?

    121 will accept only 7-digit national numbers. In case of an invalid number being entered, the sender will be requested to confirm the number to which the dedication is to be sent. The sender will be charged for the call time. Once a valid number is entered, the dedication will be charged, if from a mobile.